Shipping Policy

Dimorra Club®

Order Processing

Orders are normally processed and dispatched within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next working day.

Once your order has been dispatched, you will receive confirmation and tracking information by email or SMS.

Delivery Within India

Estimated delivery times after dispatch are:

• Standard delivery: 5–7 business days

• Express delivery: 2–4 business days, where available

Delivery timelines may vary depending on your location, product availability, courier serviceability, and circumstances beyond our control.

Any applicable shipping charges will be displayed at checkout before payment.

Made-to-Order Fashion Products

Our fashion products are specially made or prepared for you. Therefore, fashion orders may take approximately 15–20 working days to be prepared and delivered.

This timeline may vary slightly depending on the product, customisation requirements, availability, delivery location, and courier serviceability.

If your order contains both regular products and made-to-order fashion products, the items may be shipped separately or together once all products are ready.

Courier Partners

Orders are shipped through trusted third-party courier partners selected according to the delivery location and service availability.

Order Tracking

Once your order has been shipped, tracking details will be sent to the email address or mobile number provided during checkout.

Please allow up to 24 hours for the courier’s tracking information to become active.

Delivery Delays

Although we make every reasonable effort to deliver orders within the estimated timeline, delays may occasionally occur because of courier disruptions, adverse weather, public holidays, natural events, remote delivery locations, or other circumstances beyond our control.

Dimorra Club® cannot be held responsible for delays caused solely by third-party courier providers or circumstances beyond our reasonable control.

Incorrect or Incomplete Address

Customers are responsible for providing an accurate and complete delivery address. Additional shipping charges may apply if an order must be reshipped because the address supplied during checkout was incorrect or incomplete.

Shipping Support

For questions about shipping or delivery, contact us with your order number:

Email: support@dimorraclub.com
Phone/WhatsApp: +91 99202 60014